A: Economy class passengers are allowed to carry one unit of checked baggage up to 23 kg and 1 piece of hand luggage weighing up to 7kg. Business class passengers are allowed to carry 2 pieces of checked baggage up to 23 kg and 1 piece of hand luggage weighing up to 10 kg each. For more information refer to Free checked baggage allowance and Hand baggage page.
A: For infants under 2 years baggage allowance include 1 piece of baggage unit weighing up to 10 kg and 1 baby stroller or carrying basket, regardless of class of service.
A: In order to ensure safety requirements for on all Kharkiv Airlins flights prohibited for transportation in hand luggage the following subjects:
The contents of this list is not exhaustive, but identifies a list of items that must be withdrawn from passengers or their luggage .
A: In case you do not find your luggage on the transport belt at arrival airport, please refer to airport baggage service, which is responsible for its search. The process of tracing will be accelerated if you provide luggage tags. After completing the necessary documents you will be informed about terms and conditions of baggage delivery.
International automated system World Tracer allows tracking of the baggage movement worldwide.
A: If your items have remained on board, you should contact Lost & Found department at the destination airport.
Further, please note that the personal effects during the flight should be under your control. Upon arrival at the destination airport make sure you have not forgotten something from your hand luggage on board.
A: Before your travel, please ensure that your baggage (both hand luggage and check-in baggage) meets the transportation rates of Kharkiv Airlines. If baggage weight exceeds the airline baggage rules, you will need to pay the cost of transportation of excess baggage. More about excess baggage payment refer to Baggage Transportation.